Technical Support Services

Dedicated expert assistance to ensure the smooth operation of your informatics systems.

Welcome to Corpex Technical Support (CTS)

We understand that in the fast-paced world of informatics, reliable technical support is crucial for the smooth operation of your systems and applications. Our dedicated team of experts is here to assist you with any technical challenges you may encounter, from software glitches to configuration assistance.

Services We Offer

1. Software Support

  • Troubleshooting and debugging issues
  • Installation and configuration assistance
  • Guidance on updates and patches

2. Hardware & Network Support

  • Diagnosing hardware-related issues
  • Hardware upgrade recommendations
  • Network configuration and connectivity resolution

3. System Maintenance & Training

  • Regular check-ups and performance optimization
  • Backup/recovery solutions and proactive monitoring
  • User training sessions and documentation
Technical Support Team

Service Level Agreements (SLA)

We are committed to providing timely resolutions. Our SLAs outline clear response and resolution times for different priority levels, ensuring critical issues are addressed immediately while routine requests are handled efficiently.

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How to Reach Us

Online Support Portal

Available 24/7 for logging issues, tracking progress, and accessing knowledge base resources.

Email Support

For non-urgent matters: support@corpex.info

Phone Support

For urgent matters requiring immediate assistance during business hours.

Your Feedback Matters

We encourage you to provide feedback after each support interaction to help us continually improve. Our goal is to ensure your experience exceeds expectations.

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