Legal

Privacy Policy

Your data protection and privacy rights matter to us.

Last Updated: February 3, 2026

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🛡️ Our Commitment

CORPEX Informatics is committed to protecting your personal data and respecting your privacy rights in compliance with GDPR and international data protection standards.

1 Information We Collect

👤

Contact Information

Name, email, phone, company details

💼

Professional Data

Job position, department, business role

💻

Technical Data

IP address, browser, device information

📈

Usage Data

Service interactions, preferences, history

⚠️ What We Don't Collect

We do NOT collect sensitive personal information including medical records, financial accounts, government IDs, biometric data, or political opinions.

2 How We Use Your Data

We process personal data for legitimate business purposes:

  • Customer Management: Account administration and relationship management
  • Communications: Product updates, newsletters, marketing materials
  • Technical Support: Customer service, troubleshooting, maintenance
  • Service Enhancement: Analytics and improvement of our products
  • Security & Compliance: Fraud prevention and legal obligations

3 Data Sharing

We may share your data with:

  • Service Providers: Cloud hosting, payment processors, analytics tools
  • Business Partners: Authorized resellers (with your consent)
  • Legal Requirements: Government authorities when required by law
✅ We Don't Sell Your Data

CORPEX Informatics does not sell, rent, or trade your personal information to third parties for marketing purposes.

4 Your Privacy Rights

Right Description How to Exercise
Access Request a copy of your personal data Email us
Rectification Correct inaccurate information Contact support
Erasure Request deletion of your data Email request
Portability Receive data in machine-readable format Email us
Object Object to processing for marketing Unsubscribe link
Complain Lodge complaint with data protection authority Contact authority

Response Time: We respond to all requests within 30 days as required by law.

5 Data Security

🔐

Encryption

AES-256 at rest, TLS 1.3 in transit

🛡️

Access Controls

Multi-factor authentication, role-based access

🔍

Monitoring

24/7 security monitoring and alerts

Audits

Regular security audits and testing

6 Cookies & Tracking

Cookie Type Purpose Duration
Essential Required for website functionality Session
Analytics Understand visitor behavior 12 months
Marketing Targeted advertising 12 months
Preferences Remember your settings 12 months

You can manage cookies through your browser settings or opt-out tools.

7 Data Retention

Data Category Retention Period Reason
Active Customers Relationship duration + 1 year Contract fulfillment
Prospects Until opt-out or 2 years Marketing interest
Support Records 3 years Quality assurance
Financial Records 7 years Legal requirements

8 International Data Transfers

When transferring data internationally, we ensure appropriate safeguards:

  • Standard Contractual Clauses: EU Commission-approved agreements
  • Adequacy Decisions: Transfers to countries with equivalent protections
  • Data Processing Agreements: Comprehensive GDPR compliance agreements

9 Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect information from children. If you believe we have collected data from a child, contact us immediately at quality@corpex.info.

10 Policy Changes

We may update this policy to reflect changes in practices or legal requirements. We will notify you of material changes through:

  • Website notice banner for 30 days
  • Email notification to registered users
  • Updated "Last Updated" date in the header

11 Contact Us

Get In Touch

For questions about this policy or to exercise your privacy rights:

🏢 Address CORPEX Informatics
14F JD Twin Tower
New Capital, Egypt
✉️ General info@corpex.info
🔒 Data Protection Officer quality@corpex.info
📞 Phone (+20) 02 25385713
🌐 Website www.corpex.info
⏱️ Response Time Within 30 days
(as required by law)